This month I wanted to write about an exciting new development in the MVNO space, as well as some other newsworthy items happening in the wireless industry. Read on!

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Several wireless industry veterans announced their plans today to launch an MVNO for the largest, as yet unaddressed market for wireless phones – young infants. The MVNO, to be called Babble, will target the more than ten million children in the United States under the age of two. Wireless penetration in this segment is near zero today.

Babble has done a great deal of research to develop the appropriate set of service wireless features, devices, and content that babies have been crying out for. One of the unique aspects of the service plan is “Free Middle of the Nights”, where all incoming and outgoing calls will be free between 2am and 6am. “We realized that while babies are often up during that time, very few others are using the network during the early morning hours”, said Scooby-Doo, the new celebrity spokesperson for Babble. Another innovative service, called Family PTT, allows two or more Babble phones within a household to be used as baby monitors. Of all the PTT initiatives launched so far, industry analysts believes Family PTT has the best chance of successfully competing with Nextel’s Direct Connect service.

Babble executives also showed off a prototype phone they are developing with some of the leading Chinese toy makers. There are no keys on the phone, since infants don’t yet have the capability to dial numbers. Instead, the phone works exclusively by voice activation, which in tests proved to work remarkably well given the limited vocabularies of young children. According to Scooby-Doo, the voice activation feature will help keep costs down, at least for the first eighteen months or so, until their child’s vocabulary extends beyond “mamma” and “dadda”. Babble has also worked closely with Motorola to design one of the most rugged phones ever made. For example, it is completely drool-proof, can be dropped hundreds of times a day, and can even be thrown across a room. There are some unique devices and accessories designed for particular preferences and growth stages. Babble phones will come with several “skins”, such as the “Teething Phone”, which has a solid plastic outer layer that can be safely put in the mouth; and the “Teddy Phone” which sports a furry cover, so the baby’s first phone can be used as a comfort item – even be safely brought into the child’s crib. Babble has also partnered with leading stroller manufacturers to develop a line of stroller clips, Babble phone holders, and other accessories to ensure that the Babble phone travels wherever baby goes. And all Babble phones will come with Bluetooth capability, so baby’s PIM information can be easily synched with Leapfrog and other key devices in their young digital lives.

And for those infants who need to be constantly connected, Mobile Ecosystem has learned that RIM and Disney are collaborating to make a special version of the Blackberry device for Babble, called the PoohBerry™. Babble is beefing up its sales force to sell PoohBerries to the children of lawyers, bankers, and other senior executives.

But what excites Babble executives the most is the unique content that is being developed by key partners. “We realized that babies have an incredible amount of downtime”, said Scooby-Doo. “Imagine how the right type of content might stimulate babies while they are being changed, breastfed, or are just simply lying there. And at this early childhood stage we don’t have competition from PCs, iPods, TiVo, or other gadgets for these kids’ attention.” So at launch, Babble will boast a large library of mobile download content, to be marketed under the name, I Want it Now. Some of the lead I Want it Now applications available include:

 

Babytones. These infant style ring tones will include all the ol’ infant standbys, such as Twinkle, Twinkle Little Star, and popular nursery rhymes tunes. A new “push tones” feature will automatically stream tracks of Baby Mozart while Babble subscribers are sleeping, so wireless can play its part in early childhood education.

   
AutoPix. All Babble phones will come equipped with a camera, with a unique self-activation feature that will automatically take a picture when the Babble subscriber is doing something especially cute or endearing. In one of the first displays of MMS interoperability, AutoPix will then send these pictures to key members of the infant’s contact list, such as grandparents and other close relatives.
   
Baby IM. Babies have expressed the desire to IM with others infants in their buddy list, such as friends from day care, play groups, or music class. Since there are no keys on Babble phones, this will Baby IM will be one of the first voice IM services to become commercially available.
   

BabyGames. Babble’s I Want it Now service comes with a bevy of age- appropriate games, from Baby Einstein to the first 3-D, network-based baby game – a mobile version of the immensely popular CandyLand.

At the press conference announcing the formation of Babble, Scooby-Doo faced tough questions from the media and analysts as to the viability of an infant-oriented cellular service. “We did a number of focus groups with babies”, said Scooby-Doo. “They cried a lot, they wanted their moms more than they wanted wireless service, but they didn’t say no either”. Babble executives were also challenged as to the safety concerns given how much RF babies might get exposed to. But they countered with reams of data, such as the number of times an infant’s bottle or toddler’s sippy-cup is warmed up in the microwave. As for the objection that children are being exposed to technology at such an early age, Babble spokesman Scooby-Doo replied that parents who are willing to spend on I Want It Now downloads will be incredibly relieved to have an alternative to Barney and TeleTubbies.

New MVNO to Target Infant Market

A Busy Week for Wireless
On a More Serious Note…
  There were also some other notable announcements this week in the wireless industry, coming on the heels of the well-attended CTIA show in New Orleans:
  News of yet another MVNO, called BARS, aimed at the prison population. There are over 1 million people in jail in the United States today, and prisons are about the last place in America where there are still pay phones. The BARS service will of course be prepaid, and subscribers will be able to re-up minutes directly from their prison accounts. What is especially attractive about BARS’ business model is the very low likelihood of churn. The company is confident it can get its subscribers on ten, or twenty year contracts, and in some cases, even lifetime contracts. The biggest challenge, BARS executives acknowledged, is poor in-building coverage, particularly in interior cells.
  Qwest wins out in bid for MCI. Even though Verizon kept upping its bid, investors felt a merger of two “criminal enterprises” is potentially more powerful than a mere takeover by a “legitimate” business. The new entity, which will be named QWESTIONABLE, has signed on as the exclusive sponsor of the Sopranos for next year.
  Verizon Wireless launches “Everybody Else IN” program. Not to be outdone by Cingular’s claim of 50 million customers being eligible for free mobile-to-mobile calls, Verizon announced a plan whereby any calls to or from any wireless user who is NOT a Cingular customer will be free.
  New, ground-breaking report from Mobile Ecosystem predicts that wireless phones will do “Everything” by 2015. Not satisfied that wireless phones are replacing conventional telephones, PCs, music players, and soon, television, wireless carriers are getting together to develop a new standard whereby the wireless phone can be the single source for all forms of communication and entertainment. All of the functions performed by the “Everything Phone”, as it is already being called, will of course reside on a single, integrated chip sold by – who else – Qualcomm. And wireless carriers, determined to not be relegated to merely being a “dumb pipe”, will evolve from today’s “walled garden” and instead build what they call a “really, really big walled garden”.
  Hope you enjoyed the April Fool’s issue of the Lens. On a more serious note, here’s a list of some recent thought pieces, from the Lens and other columns.
  Mark's March Wireless Week column, Guiding Principles for Mobile Music discusses the potential of music content. Is it music to carriers' ears?
  Merger Mania: Long-Term Implications. This has been a year of tectonic shifts in the telecom industry. Read more in the February 2004 Lens.
  Lowenstein Calls for New Framework for data pricing. In his January Wireless Week column, Mark Lowenstein says it's time for carriers to become more flexible and creative with pricing as we enter Phase II of wireless data.
  Theme for 2005: Cautious Optimism. From the December 2004 Lens, Mark reviews some areas we need to focus on in order to avoid a repeat of the 2000-2002 downturn.

Future of the Mobile Enterprise
Babson College
April 13, 2005,
Joint Babson College/Massachusetts Telecom Council event on Enterprise Mobility

Wireless Ventures
San Jose, CA
April 19-20
Keynote Speech

SuperComm 2005
Chicago, IL
June 7, 2005
Running Executive Wireless Forum

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